Civil Society and Internet Users, the Private Sector, Governments, National and International Organizations,
Research, Academic and Technical Communities all have a say in how the Internet is run.
Operations and Services
Internet Operations span all aspects of hardware, software and infrastructure required to make the Internet work.
Services include education, access, web browsing, online commerce and social networking.
Policies and Standards
Internet Policies are the shared principles, norms, rules, decision-making procedures, and programs that
shape the evolution and use of the Internet. Internet Standards enable interoperability of systems
on the Internet by defining protocols, message formats, schemas and languages.